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Technical Frequently Asked Questions (FAQ)

< Technical FAQ

Miscellaneous Questions

  1. Can I fax through a cable modem?
  2. Can I host a server with this service?
  3. Does Internet filtering software (i.e., NetNanny) work when using a cable modem?
  4. I am currently a subscriber to AOL. Will I have to drop this service or will I still be able to connect to AOL?

Miscellaneous Answers

1. Can I fax through a cable modem?

Unfortunately, it is not possible to fax through a cable modem because a fax requires an analog fax/modem to operate. However, with the correct software, much of which is freely available, it is possible to send and receive faxes through an Internet connection without the need of an analog phone line and fax/modem device.

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2. Can I host a server with this service?

Unfortunately, hosting servers is not allowed with our residential cable modem service. This includes, but is not limited to, web servers, ftp servers, and mail servers. If you want to run a server, contact your local cable provider for information about obtaining a commercial subscription.

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3. Does Internet filtering software (i.e. NetNanny) work when using a cable modem?

Filtering software that is running locally on your own system will filter out undesired content. For additional information about this type of product, contact the vendor.

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4. I am currently a subscriber to AOL. Will I have to drop this service or will I still be able to connect to AOL?

You do not have to drop your AOL service. You will be able to connect to AOL through your cable modem connection. This will provide you speeds to AOL that you have never imagined. You will want to adjust your AOL account to reflect that you are now connecting through your new connection. This will lower your monthly rate from AOL to $9.95. Contact AOL for further details.

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